Final answer:
When a patient refuses to bathe and becomes distressed, the best action is to stop the bathing attempt and wait until they calm down, addressing the situation with empathy and patience. Reporting the incident for guidance is also advisable.
Step-by-step explanation:
If a patient like Mr. Potter begins screaming and refuses to take his evening bath, the appropriate response would be to stop trying to get Mr. Potter to bathe and wait until he calms down before attempting to discuss the matter with him again. The priority should be to ensure the patient's comfort and dignity, and it's important to address any underlying issues such as fear, pain, or confusion that may be causing the distress. It is crucial to approach the situation with empathy and patience, and never with threats or force. If Mr. Potter's reaction is extreme, it's also advisable to document the incident and report to a supervisor or a licensed nurse for further guidance on how to best handle the patient's needs.