Question

After a dispensing error, the patient may want to speak with someone else in charge. Who do you refer to?

1) The nurse in charge
2) The pharmacist in charge
3) The receptionist in charge
4) The janitor in charge

Answer 1

After a dispensing error, the patient should be referred to the pharmacist in charge, who is the qualified professional to handle such matters.

Step-by-step explanation:

When there is a dispensing error, it is crucial that the matter is addressed promptly and responsibly to ensure patient safety and to address any harm caused. If a patient wishes to speak with someone in charge after such an incident, they should be referred to the pharmacist in charge. The pharmacist has the professional authority and expertise to address medication errors, correct the situation, and implement measures to prevent future incidents. In clinical settings, it is essential that any issue pertaining to medication dispensing is managed by a qualified healthcare professional with the relevant expertise.