Final answer:
The surgical staff might identify the hierarchy in the operating room as a root cause of the wrong-site surgery incident.
Step-by-step explanation:
In this case, a root cause that the surgical staff might identify during the root cause analysis (RCA) is option (C) The hierarchy in the operating room had a negative effect upon communication.
The incident of a wrong-site surgery can often be attributed to breakdowns in communication and teamwork within the surgical team. In a hierarchical environment, where there may be a lack of open, effective communication, errors like wrong-site surgery can occur.
By identifying the hierarchy in the operating room as a root cause, the surgical staff can focus on improving the communication and teamwork dynamics to prevent similar incidents in the future.