Question

The team conducting Quinn's RCA begins work. What should their first step be?

(A) Review the medical literature.
(B) Review Quinn's medical records and interview providers.
(C) Develop causal statements using Charles Vincent's framework.
(D) Review anonymous opinions from providers as to the reasons for this incident, and then construct a list of the most common.

Answer 1

The first step of the RCA process for Quinn's case should be to review Quinn's medical records and interview providers to gather detailed and context-specific information. Correct option is B.

Step-by-step explanation:

The first step the team conducting Quinn's Root Cause Analysis (RCA) should begin with is B) Reviewing Quinn's medical records and interviewing providers. This is an essential part of gathering information directly related to the incident in question and understanding the context and contributing factors. Reviewing medical records ensures that the team has an accurate and comprehensive view of the patient's history and the care provided. Additionally, interviewing providers allows the team to gather insights and information that may not be fully captured in the medical records. This step precedes looking into medical literature or developing causal statements, as it's crucial to have a solid foundation of specific case-related knowledge first.