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What are the benefits of designated agency over dual agency?

User CleanX
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Final answer:

Government agencies raise revenue through tax collection and are not subjected to competition, creating less pressure for efficiency or customer responsiveness. In contrast, private companies must remain competitive and profitable to survive, influencing their decision-making processes to be more market-oriented.

Step-by-step explanation:

The primary way a government agency raises revenue is through the collection of tax dollars, whereas a private company generates income by selling products or services in a competitive market.

This fundamental difference in revenue generation leads to distinct decision-making processes within these two types of organizations. A private company is driven by the need to stay competitive and profitable, constantly vulnerable to being outperformed by competitors, which can lead to business failure.

In contrast, government agencies do not face competition in the same way and thus experience much less pressure to be efficient or responsive to customers. For example, if citizens are dissatisfied with the U.S. Department of Education or the Internal Revenue Service (IRS), they cannot simply choose another provider. While politicians have the power to enforce changes within these agencies, the incentive to improve is not as strong as in the private sector. This difference greatly influences how governments and businesses operate and make decisions.

User Kirill Korolev
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