Question

1. Read: Discussion Background Tonya works in a small office with a staff of seven (7) people. The staff includes a physician, a nurse, four (4) administrative employees, and one (1) technician. The office has recently changed its record release policy. Tonya has been asked by her supervisor to instruct the entire staff on the new policy. Tonya is unsure how to begin. 2. Initial Post: Create a new thread and answer all three parts of the initial prompt below. For your initial post, answer all the prompts in Step 2. (Due Wednesday). Use complete sentences to answer each prompt. Refer to the discussion rubric grading criteria expectations. Create a list of different communication channels that Tonya could use to deliver the new policy to the staff members. As Tonya considers her audience, what techniques can she include in her communication strategy to help avoid any barriers to effective listening her audience might have to her message? Explain which communication channel from the list created in number 1 you would recommend to Tonya. Why?

Answer 1

Tonya can send a detailed email outlining the changes in the record release policy. This allows staff members to refer back to the information as needed.

In-Person Meeting: Tonya can conduct a face-to-face meeting with the entire staff, presenting the policy changes and addressing any questions or concerns immediately.

Printed Memos/Handouts: Distributing printed memos or handouts to each staff member ensures that they have a physical copy of the new policy for reference.

Online Document/Intranet: Posting the policy on the office's intranet or a shared online document can be an effective way to ensure that everyone has access to the information at any time.

Team Collaboration Software: Utilizing team collaboration tools like Slack or Microsoft Teams can facilitate real-time communication and discussion among the staff regarding the new policy.