Final answer:
The claim that 70% of a message is communicated through words in face-to-face interaction is false, as nonverbal cues like facial expressions and tone of voice play a crucial part in communication.
Step-by-step explanation:
The statement that 70% of a message is communicated face to face through your words is actually False. Communication is a complex process where words are just a part of the entire message.
When you are communicating face to face, nonverbal cues such as facial expressions, tone of voice, and body language play a significant role. These aspects are critical in conveying emotions, attitudes, and they dramatically influence how the spoken words are understood.
For example, the tone of voice can indicate whether someone is joking or serious, which may not be clear through text alone. Furthermore, considering your audience and the context in which the communication occurs is vital in determining how the message is received and processed.
Vocal delivery, including pitch, volume, and inflection, are key in establishing a connection with your audience and ensuring your message is engaging and comprehensible.