Question

3. Yomato is an Indian multinational restaurant aggregator and food delivery company. Company reported first-ever profitable quarter brought a whole lot of cheer among management. Company is also planning to expand its business to other countries as well. a. Explain various competitive dimensions in detail that company needs to rework to get sustainable profitability. b. You are appointed as consultant for the Yomato. Suggest some corporate level strategies that ultimately helps them.

Answer 1

Yomato needs to rework various competitive dimensions to achieve sustainable profitability, such as differentiation, cost efficiency, and customer experience. As a consultant, suggested corporate level strategies for Yomato include market expansion, partnerships and acquisitions, and diversification.

Step-by-step explanation:

Yomato, an Indian multinational restaurant aggregator and food delivery company, aims to achieve sustainable profitability by reworking various competitive dimensions. These dimensions include:

1. Differentiation: Yomato should focus on offering unique and superior services, such as faster delivery, wider menu options, and innovative features, to differentiate itself from competitors.
2. Cost Efficiency: The company should optimize its operational efficiency and reduce costs through measures like efficient logistics, leveraging technology, and negotiating favorable supplier contracts.
3. Customer Experience: Yomato should prioritize customer satisfaction by improving order accuracy, enhancing customer support, and personalizing the user experience through loyalty programs and targeted marketing.

As a consultant for Yomato, some corporate level strategies to support their growth and profitability could include:

1. Market Expansion: Yomato should strategically expand its operations to other countries with high growth potential, targeting markets that have a strong demand for food delivery services.
2. Partnerships and Acquisitions: Yomato can collaborate with local restaurant chains or acquire smaller competitors to strengthen its market position and gain access to new customer segments.
3. Diversification: Yomato can diversify its business by offering additional services, such as grocery delivery or meal subscription plans, to further expand its customer base and revenue streams.

Learn more about Achieving sustainable profitability for Yomato here:

Answer 2

Yomato should focus on product differentiation, quality and cost management, market research, and technological innovation to sustain profitability. From a corporate strategy standpoint, geographic expansion, diversification of services, and strategic partnerships are advisable for long-term success.

Step-by-step explanation:

To achieve sustainable profitability after its first profitable quarter, Yomato, an Indian multinational restaurant aggregator and food delivery company, needs to rework various competitive dimensions. Critical dimensions include:

• Product Differentiation: Like the Authentic Chinese Pizza store, Yomato must ensure its offerings stand out from competitors with unique features such as exclusive partnerships, signature menus, or personalized customer experiences.
• Quality Management: Maintaining and enhancing the quality of food and delivery services is crucial for customer satisfaction and repeat business.
• Cost Management: Streamlining operations and reducing costs without compromising quality helps to maintain competitive pricing and improve profit margins.
• Market Research: Continual research into market trends and consumer preferences can inform strategic decisions on menu adaptation and expansion plans.
• Technological Innovation: Investing in technology to improve user experience, such as app functionality and delivery logistics, can provide an edge over competitors.

From a corporate strategy perspective, the following strategies could be recommended:

1. Geographic Expansion: Targeting expansion into markets with high growth potential.
2. Diversification: Broadening service offerings to include meal-kits or grocery deliveries.
3. Strategic Partnerships: Forming alliances with local businesses in new markets to quickly gain market share.

These approaches must be tailored to local conditions and competitive landscapes to optimize profit-maximizing strategies.