Final answer:
The two basic keys to building good relationships with customers are delivering goods and services that meet or exceed customer expectations and providing more value than competitors.
Step-by-step explanation:
The two basic keys to building good relationships with customers are:
- Deliver goods and services in ways that meet or exceed customer expectations: By providing high-quality products or services and ensuring that they are delivered in a timely and satisfactory manner, businesses can build trust and loyalty with their customers.
- Provide more value for customers than competitors do: By offering unique features, benefits, or incentives that differentiate their business from competitors, businesses can attract and retain customers.