Question

which is true about customers?group of answer choicessome customers may teach analysts a thing or two.some customers may collaborate with an analyst to resolve an incident.some customers may be unrealistic and insist that analysts resolve their needs as soon as possible.all of the above.

Answer 1

It is true that customers can teach analysts, collaborate with them to resolve issues, or have unrealistic expectations demanding immediate solutions. All these scenarios underscore the relevance of information gathering, finding expert information, and conducting root cause analysis.

Step-by-step explanation:

When considering the question about which is true about customers, it is essential to understand the dynamic and multifaceted nature of customer interaction in a business setting. One can assert that the following statements are true:

• Some customers may teach analysts a thing or two by providing new insights or information based on their experiences, which may not have been previously considered by analysts.
• Some customers may collaborate with an analyst to resolve an incident by sharing pertinent information, giving feedback, or participating in the problem-solving process.
• Some customers may be unrealistic and insist that analysts resolve their needs as soon as possible, often underestimating the complexity involved in finding a solution.

All of these situations highlight the importance of gathering information from customers and other stakeholders, finding expert information, and doing a root cause analysis to identify what the real problem is, ultimately aiding analysts in creating informative, evidence-based solutions.