Final answer:
The student's question relates to an increase in server turnover from 13.1% to 13.5%, and an improvement in cafe satisfaction from 46.7% to 47.5% in Collegetown, reflecting changes in employee retention and customer satisfaction.
Step-by-step explanation:
The student's question pertains to two pieces of data related to business operations. Specifically, the industry news indicates that server turnover in Collegetown increased from 13.1% to 13.5%, which might suggest a worsening situation in terms of employee retention or job satisfaction within the industry.
On the other hand, cafe satisfaction in Collegetown improved from 46.7% to 47.5%, suggesting an enhancement in customer satisfaction levels. These changes could be indicative of broader trends in the restaurant or service industry, possibly impacting staff management strategies and customer service practices.