Final Answer:
Dear [Business Firm],
I am writing to express my dissatisfaction with the recent delivery I received from your company. The goods I ordered arrived in a damaged condition, and I am disappointed with the quality of the items.
Step-by-step explanation:
I regret to inform you that upon opening the package, I discovered that [describe the nature of the damage]. This was particularly disheartening as I have always held your company in high regard for its commitment to quality. The damaged goods have not only inconvenienced me but also tarnished my perception of your brand.
I kindly request that you address this issue promptly. I am attaching images of the damaged items for your reference. I hope we can resolve this matter amicably and restore my faith in your company's products and services.