Final answer:
When uncertainty is high and managers must be flexible in order to respond to unexpected changes, directional plans are preferable, the given statement is a. true because they provide a general sense of where the organization is headed, but allow for flexibility in adjusting specific actions and strategies along the way.
Step-by-step explanation:
Directional plans are preferable when uncertainty is high and managers must be flexible in order to respond to unexpected changes. This is because directional plans provide a general sense of where the organization is headed, but allow for flexibility in adjusting the specific actions and strategies along the way.
When uncertainty is high, it can be difficult to create detailed plans because the future is uncertain and unpredictable. In such situations, directional plans provide a more adaptable and responsive approach. For example, instead of creating a detailed plan with specific targets and timelines, a directional plan might focus on broad goals and general strategies that can be adjusted as needed.
One example of a directional plan is scenario planning, where multiple scenarios are developed to consider different possible futures. This allows managers to think through various possibilities and develop strategies that can be adapted depending on which scenario unfolds.
Overall the given statement is a. true, when uncertainty is high and managers need to be flexible, directional plans provide a more practical and effective approach.