Final Answer:
The first action, if the chlorine solution in the dish machine is not working properly, should be to check and ensure that the chlorine container is not empty and to confirm that the machine is receiving an adequate supply of chlorine.
Step-by-step explanation:
When encountering issues with the chlorine solution in a dish machine, the first step is to troubleshoot potential reasons for the malfunction. The chlorine container should be inspected to ensure it is not empty or depleted. If the container is empty, refilling it with the appropriate concentration of chlorine solution is necessary.
Additionally, it is crucial to verify that the machine is receiving a sufficient supply of chlorine, as a lack of chlorine can impact the effectiveness of the sanitization process. By addressing these initial concerns, one can identify and rectify common issues that may cause the chlorine solution to not work properly in the dish machine.