Question

An appointment was scheduled for a new patient, who asked how much the fee would be for the visit. The administrative medical assistant should___________.

Answer 1

The medical assistant should inform the new patient about the fee for the visit or provide an estimate if the exact costs are not known, ensuring the patient is fully informed before their appointment.

Step-by-step explanation:

The administrative medical assistant should provide the new patient with the necessary information regarding the fee for the visit. This would include detailing any costs associated with the appointment, whether it's a flat rate for a first visit or varies based on services that may be required during the appointment.

It is important for the medical assistant to be clear and upfront about any costs to ensure the patient is fully informed before their visit.

If the exact costs are not known, the assistant should provide an estimate and explain how the final charges will be determined, for example by the time spent, procedures performed, or complexity of the visit.

Learn more about Medical Appointment Fees