Final answer:
The error occurs when the email address entered does not follow the correct format. To resolve this, make sure to enter email address with the correct format.
Step-by-step explanation:
Encountering the error message "Email address format is invalid" during the creation of an Elder Scrolls Online account indicates a deviation from the required email address format.
For successful account creation, the email address must adhere to the format "example.com," where "example" denotes the email provider or domain name.
This structure necessitates the inclusion of both the username and domain, separated by the symbol.
To exemplify, if your email address is "johnsmith123," you must append the domain name of your email provider.
Any deviation from this correct format will trigger the system to identify the email as invalid, prompting the displayed error message.
To remedy this issue, meticulously input the email address in the correct format, ensuring the inclusion of both username and domain.
Thoroughly check for typos or missing components.
If challenges persist, consider employing an alternative email address or seek assistance from the Elder Scrolls Online support team.