Question

Kool Kola Beverage Corporation recently got into some trouble. A reporter discovered that its drink products contain several chemical ingredients that are also used in household cleaning products. Customers are upset that they had been drinking these ingredients, even though the ingredients are listed on the packaging. Kool Kola insists that the ingredients have not been proven harmful. Furthermore, Kool Kola argues that these ingredients are crucial to the production of the beverages. Does Kool Kola have an ethical responsibility to change its ingredients

Answer 1

The Coca-Cola Company Struggles with Ethical Crises As one of the most valuable brand names worldwide, Coca-Cola has generally excelled as a business over its long history. However, in recent decades the company has had difficulty meeting its financial objectives and has been associated with a number of ethical crises.

Answer 2

Yes, Kool Kola has an ethical responsibility to reconsider its ingredients, especially if customers are upset and there are concerns about the safety of consuming chemicals also used in household cleaning products. Ethical responsibility includes not only adhering to legal requirements but also considering and responding to customer concerns about the safety and quality of the products.