Question

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Question 1 (10 points)
Directions: Please use your textbook to answer the question below using your own
words.
Zena is a home health care aide. She is assisting an 83-year-old woman to dress
herself when the woman stumbles and slumps to the floor. As Zena gets down to
help her, the woman begins to cry and says. "I am so useless; I can't do anything
anymore." What should Zena do? What might Zena say?
Write one well-written paragraph and answer the above questions to earn 10 points.

Answer 1

Zena should provide emotional support and reassurance to the woman who stumbled and slumped to the floor. By offering empathy and encouragement, Zena can help the woman feel supported and regain a sense of confidence.

Step-by-step explanation:

In this situation, Zena should provide emotional support to the 83-year-old woman. She can reassure her that accidents happen, and it is not a reflection of her worth or ability. Zena may say something like, 'It's okay, accidents happen to everyone. It doesn't mean you are useless. Let's take it one step at a time and get you back up.' By offering empathy and encouragement, Zena can help the woman feel supported and regain a sense of confidence.

Learn more about Supporting older adults in home care