Question

1. You are an employee at a social media consulting firm with a number of clients who you consult with regularly. Previously, your working hours were 9:00 AM to 5:00, but because of your clientele’s unusual working hours, your company now requires you to be on-call for three hours after work. Write a letter to your CEO explaining why you either support or are against this new policy.

Answer 1

Subject: Concerns Regarding After-Hours On-Call Policy

Dear [CEO's Name],

I hope this message finds you well. I am writing to express my concerns and share my perspective on the recent implementation of the after-hours on-call policy.

Firstly, I want to acknowledge the importance of being responsive to our clients' needs and accommodating their working hours. I understand that their schedules may not align with our standard working hours, and as a social media consulting firm, our commitment to providing excellent service is crucial.

However, I would like to express my reservations about the current on-call policy, particularly the extension of working hours beyond the regular 9:00 AM to 5:00 PM timeframe. While I am dedicated to ensuring our clients receive the support they require, extending the on-call period by three hours after work has posed challenges for maintaining a healthy work-life balance.

The initial working hours were established to create a structured and sustainable work routine for employees. The recent changes have disrupted this balance and, in some instances, have led to increased stress and fatigue among team members.

I believe that an alternative solution, such as a staggered on-call schedule or rotating responsibilities among team members, could better address the varying working hours of our clients without imposing additional strain on individuals. This approach would distribute the responsibility more evenly, ensuring that no single employee bears the brunt of the extended on-call period.

Additionally, I would like to propose regular reviews of the policy to assess its impact on employee well-being and productivity. This would allow us to make informed adjustments as needed and demonstrate our commitment to fostering a positive and sustainable work environment.

I am committed to the success of our clients and the growth of our company, but I believe that a balanced and considerate approach to on-call responsibilities is essential for the long-term well-being of our team.

Thank you for considering my perspective, and I am open to further discussion on this matter.

Sincerely,

[Your Name]

[Your Position]