Final answer:
Nurse residency programs include communication skills and note-taking classes to improve patient communication, collaboration, and documentation.
Step-by-step explanation:
Nurse residency programs often include classes or meeting sessions focused on communication skills and note-taking because it is very important in psychiatric-mental health nursing to speak clearly and accurately with patients, and to carefully document nursing plans, behavioral observations, and other patient-related data. By improving communication skills, nurses can effectively collaborate with patients, colleagues, and families, leading to better patient outcomes. Note-taking skills are also important for accurately documenting patient information and ensuring effective communication between healthcare professionals.
For example, psychiatric-mental health nurses often need to write to families on behalf of patients, providing updates and explanations of the patient's mental health condition and treatment plan. This requires clear and concise writing to ensure accurate information is conveyed and to address any concerns or questions.
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