Final answer:
False, a good location with comfortable furniture won't overcome the effects of a disinterested staff.
Step-by-step explanation:
False, a good location with comfortable furniture won't overcome the effects of a disinterested staff. While a good location and comfortable furniture can create a pleasant environment, the staff's attitude and engagement with customers are crucial for a positive experience. A disinterested staff can lead to poor customer service, lack of assistance, and overall dissatisfaction with the experience.
Learn more about impact of staff's attitude on customer experience