Final answer:
The ombudsman program serves as a resident representative in nursing homes and assisted living facilities.
Step-by-step explanation:
The correct statement about the ombudsman program is that it serves as a resident representative. The ombudsman program is designed to advocate for and protect the rights of individuals living in places like nursing homes and assisted living facilities. Ombudsmen work to resolve complaints and issues on behalf of the residents, ensuring their voices are heard and their needs are met.
Learn more about ombudsman program