Final answer:
Verbal communication does not always follow the rules of formal communication.
Step-by-step explanation:
The correct answer is B) Verbal communication does not always follow the rules of formal communication. Verbal communication refers to the use of spoken words to convey information or messages. While formal communication does have specific rules and conventions, such as using appropriate language and professional tone, verbal communication can vary in formality depending on the context and relationship between the communicators.
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