Final answer:
When 20 kJ of heat energy is transferred into a closed system and the temperature remains constant, the energy could have been used to increase the work done inside the system by 20 kJ or to cause a chemical reaction that increased the internal energy of the system by 20 kJ.
Step-by-step explanation:
When 20 kJ of heat energy is transferred into a closed system, and the temperature remains constant, no phase change occurs, and no other energy transfers occur across the system boundary, the energy can only be in the form of work done by the system or a chemical reaction that increases the internal energy of the system.
Therefore, options a and c are correct. The increase in work inside the system would be 20 kJ and a chemical reaction could also increase the internal energy by 20 kJ. The other options (b, d, e) are incorrect because they do not involve the transfer of energy in the form of work or a chemical reaction.
Learn more about Energy transfer