Question

When you are entering the Customer email address in

the Customer field of an Incident record, you will
always get the People window displayed that shows all
their information so that you can verify it is correct.
O True
O False

Answer 1

The statement is false. The People window does not always display all the customer's information when entering their email address.

Step-by-step explanation:

The statement in the question is False. When entering a customer email address in the Customer field of an Incident record, you will not always get the People window displayed that shows all their information. The display of the People window would depend on the specific software or system you are using. Some systems may provide a preview or suggestion based on the email entered, but it is not always guaranteed.

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