Question

If a company tracks response time on its social media accounts, which of the

following goals would it most likely have?
A
O To increase brand awareness
O To grow its email list
O To increase customer advocacy
O To excel in customer service

Answer 1

Tracking response time on social media accounts helps a company excel in customer service.

Step-by-step explanation:

If a company tracks response time on its social media accounts, the most likely goal it would have is to excel in customer service. Tracking response time allows the company to monitor and improve how quickly they respond to customer inquiries or feedback on social media. By being prompt and efficient in their responses, the company can provide better customer service and enhance customer satisfaction.

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