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Memos and Letters: Mastery Test
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Gwen is writing a business letter to the head of a research company. She is applying for the position of research scientist. Which two words describe
the tone that Gwen should use in the letter?
courteous
earnest
regretful
formal
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Final answer:

Gwen should use a formal and courteous tone in her business letter to the head of a research company.


Step-by-step explanation:

In a business letter to the head of a research company, Gwen should use a formal and courteous tone. A formal tone conveys professionalism and respect, while a courteous tone shows politeness and consideration. These tones are appropriate when applying for a job position.


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