Question

5 points

Due 11:59 PM
Describe a situation when you received poor service from a business in the hospitality and tourism
industry. What could the staff or business have done differently to make your experience better?

Answer 1

I had a poor service experience at a hotel where the front desk staff were rude and unhelpful. They could have improved by providing a warm and friendly greeting and addressing my concerns promptly.

Step-by-step explanation:

Poor Service Experience in the Hospitality and Tourism Industry

One situation where I received poor service from a business in the hospitality and tourism industry was when I checked into a hotel. The front desk staff were rude and unhelpful, making me feel unwelcome and frustrated. They could have improved my experience by providing a warm and friendly greeting, addressing my concerns promptly, and offering solutions to any issues that arose during my stay.

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