Final answer:
An attorney who wants to discuss a patient's case should be immediately directed to the physician.
Step-by-step explanation:
The type of phone call that should be immediately directed to the physician is c. An attorney who wants to discuss a patient's case. Attorneys may require discussing sensitive patient information that could impact their legal case, so it is crucial that the physician is involved. Worker compensation managers (option a), other providers (option b), and insurance companies (option d) can generally be addressed by staff before involving the physician.
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