Final answer:
The first step in cutting someone off is to offer solutions, communicate your actions, and remove alcohol from the table.
Step-by-step explanation:
The first step in cutting someone off is to offer solutions.
When dealing with a customer who has had too much to drink, it is important to offer alternative beverages or non-alcoholic options.
Communicating your actions to the customer is also crucial, as it helps them understand why they are being cut off and prevents any potential conflicts or misunderstandings.
Removing alcohol from the table and asking another employee to observe the customer's behavior are additional steps that can help ensure the customer's safety and the smooth operation of the establishment.
Learn more about cutting someone off while drinking