You are helping a customer and using the script/resource guide when you come to an intersection you haven’t seen before. It is very confusing about what you should do next.

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asked May 6, 2024 198k views

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AvL · Answer 1 · 2024-05-09T01:47:36+0000

If I encountered an unfamiliar intersection or issue while assisting a customer, I would first try to analyze the situation and make an informed decision based on the available information. If the confusion persists, I would consider seeking guidance from my supervisor or a knowledgeable colleague, and together we would work to find a solution that best serves the customer's needs. Clear communication and collaboration are crucial in such instances.

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You are helping a customer and using the script/resource guide when you come to an intersection you haven’t seen before. It is very confusing about what you should do next.

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