Final answer:
Compassion fatigue and job burnout happen among individuals with stressful jobs, such as emergency workers, and it's not about failing to truly care for clients, but the emotional and physical toll their work demands.
Step-by-step explanation:
The statement that compassion fatigue occurs when an emergency worker fails to truly care about clients is false. Compassion fatigue is a condition characterized by emotional exhaustion caused by the stress of caring for people in distress, which overlaps with the definition of job burnout, a concept closely associated with high-stress professions such as emergency workers, social workers, teachers, therapists, and police officers.
Job burnout is composed of three dimensions. The first is exhaustion, feeling like there is nothing more emotionally to give. The second is depersonalization, marked by a detached, indifferent, cynical attitude towards the recipients of one's services. The third is diminished personal accomplishment, characterized by a negative self-assessment of one's work contributions.
In the case of both compassion fatigue and job burnout, it is not about the worker 'failing to care', but the detrimental effects of intense emotional and physical stress origins from the work itself.
Learn more about Compassion Fatigue