The most appropriate response in this situation is **A. "I'm not sure I follow you. Can you explain?"**
This response allows the nurse to open up a dialogue with the parent, encouraging them to express their feelings and concerns more fully. It demonstrates active listening and empathy, which can help the parent feel heard and understood. Once the parent has shared their feelings, the nurse can offer appropriate support and guidance based on the parent's expressed needs.
When a parent expresses feelings of guilt and difficulty in coping while their child is receiving hospice care, it's essential for the nurse to respond in a supportive and empathetic manner. Let's evaluate each response option step by step:
A. "I'm not sure I follow you. Can you explain?"
- This response does not acknowledge the parent's emotions or provide emotional support.
- It may come across as dismissive or indifferent to the parent's feelings.
B. "I understand. Other parents say the same thing."
- This response attempts to normalize the parent's feelings by suggesting that other parents have similar experiences.
- While it acknowledges the parent's emotions, it may not provide the level of support and validation that the parent needs during this difficult time.
C. "Let's talk about home care for your child."
- This response redirects the conversation toward practical matters, such as home care.
- While discussing home care is important, it may be premature at this moment, as the parent is expressing emotional distress.
- It is essential to address the parent's emotional needs before discussing practical considerations.
D. "I disagree. You're a great parent."
- This response provides immediate reassurance and validation to the parent.
- It acknowledges the parent's feelings but counters them with a positive affirmation.
- While it is supportive, it might be perceived as insincere or overly simplistic.