Answer:
Step-by-step explanation:
"I want a phone call, now!" A customer is demanding a phone call to solve their issue, …
"When are you going to add [feature]?" A customer is asking for a product feature you …
"I want a refund!" When you can’t (or have decided not to) offer the customer a refund. …
"Tweet me back." When your customer is on a social channel, but you need to move them