Once, I went to a small café with my friend and we decided to order some coffee and sandwiches. When the waitress brought our order, my friend realized that she had forgotten to ask for her sandwich without mayonnaise. She called the waitress and politely asked her to bring a new sandwich without mayo. The waitress apologized and said that she would bring a new one right away. A few minutes later, she returned with a new sandwich and again apologized for the mistake. My friend thanked her and we continued to enjoy our meal. What stood out to me about this experience was how my friend handled the situation with grace and kindness, even though it was a small mistake. It made me realize that being kind and understanding in such situations can make a big difference in someone's day.