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According to TQM philosophy, who is responsible for defining what constitutes quality for a product or service

According to TQM philosophy, who is responsible for defining what constitutes quality for a product or service
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According to TQM philosophy, who is responsible for defining what constitutes quality for a product or service

User Jan Marek
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1 Answer

1 vote

Answer: Customers

Explanation: the customers not the quality control engineers are responsible for defining quality for a product.

User Zharf
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