Question

You are vinita/vinit, a customer of excitel broadband. Write a letter to the customer care department, excitel regarding the poor service of internet connection. You are a resident of 485, ram nagar, shandara.

Answer 1

Dear Excitel Customer Care,

I am writing this letter to bring to your attention the extremely poor service of my internet connection. I have been a loyal customer of Excitel for over a year now, but I have recently experienced a significant decline in the quality of your services.

I reside in 485, Ram Nagar, Shandara and have been facing constant issues with the internet connection. The internet speed is very slow, and the connection drops frequently, making it difficult for me to complete my work and other essential online tasks.

I have already contacted your technical support team several times, but the issue remains unresolved. Despite their efforts to resolve the issue, I continue to face problems with the internet connection, which is affecting my productivity and causing me great inconvenience.

I request you to take immediate action to address the issue and improve the quality of my internet connection. I hope you will consider my request and take necessary actions to fix the issue as soon as possible.

I look forward to hearing back from you soon and resolving this issue.

Thank you for your attention.

Sincerely,

Vinita/Vinit

485, Ram Nagar, Shandara.