Answer:
Hes frustrated about how little people know about the war. and is mad that documents like that exist in battle torn areas
Step-by-step explanation:
Ishmael wants to tell his story rather than choosing silence. He's frustrated with how little the outside world understands about the civil war in Sierra Leone. When the counter clerk at the embassy requests his birth certificate, Ishmael is furious that they should think documents like that exist in the war-torn areas.