100.Staff members that clean the rooms and linen are..........
A. Maid
B. Hostel
C. Guest
D. Manager
101.Money a guest owes for repairs to hotel property (when caused by violent or careless acts) is ........
A. Deposit
B. Damage charge
C. Double bed
D. Reception
102. Go to the front desk to receive keys means.....
A. Check out
B. Deposit
C. Brochures
D. Check in
103. Two hotel rooms with a door in the centre are......
A.Complimentary
B. Adjoining rooms
C. Bed and brunch
D. isles
104. A person which is in charge to bring guests' suitcase and show the guests' room is
called...........
A. Receptionist
B. Bellboy
C. Waiter
D. Lobby
105. When you want to go to a place by plane, where should you go?
A. h a b o r
C. Airport
D. Bus station
B. Train station
106. A room which has two beds in small size is called........
A. Double room
B. King room
C. Twin room
D. Single room
107.Transportation which brings you from the hotel to the airport is called.........
A. Shuttle bus
B. Train
C. Car
D. Vehicle
108. A room which is at the top of the building and usually luxurious is called.......
A. Suite
B. Celebrities room
C. Penthouse
D. Family room
109. A room which has room, kitchen and bathroom is called......
A. Apartment
B. Suite
C. Penthouse
D. Family room
110. Action taken by the guest before arriving at the hotel.
A. Room
B. Laundry
C. Reservation
D.tip
111. The swimming pool is going to open.........again until 10 o'clock in the morning.
A. To
B. Up
C. Back
D. Soon
112. Is there anything in ...... You need?
A. What
B.that
C. like
D. Particular
113. Shall this drink to your room, madam?
A. Buy
B. Get
C. Charge
D. Cost
114. Please let me...........another room for you.
A. Find
B. Look
C. Find out
D. Carry
115. She complained....the receptionist's attitude.
A. For
B. On
C. About
D. With
116. I've asked them................so much noise.
A. To stop to make
B. To stop making
C. Stopping to make
D. Stop making​