Part (a)
The error happens on the 2nd step.
The student multiplied both sides by the LCD (x+3)(x-3) to clear out the fractions, but forgot about the first "1" at the very left.
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Part (b)

The answer is x = -1
Check:

The answer is fully confirmed.
You can use a graphing tool like GeoGebra to visually confirm the answer.