Last month, while the doctor was away from the office, Mr. Smith, a patient, called front office medical assistant to inquire whether to decrease his blood pressure medications from four tablets to two tablets. He said it was urgent as he felt dizzy. The medical assistant told Mr. Smith it was okay to take two tablets. He took the two tablets and had a stroke. Mr. Smith brings a lawsuit against Medical Facility. What is the name of the lawsuit? What did the medical assistant do wrong?