Question

Think about a recent order you made (pizza, book, clothes, shoes, etc) online or over the phone. Describe the processes used in taking an order, filling the order, and receiving payment. Create a flowchart showing the steps used. Then, create a second flowchart indicating where you would recommend improvements to the processes and why.

Answer 1

Attached below is the required flowchart

Step-by-step explanation:

Process used in placing an order

• Registration/signing up of user
• selection of goods by user

Process for filing the Order

• picking the exact quantity and type of goods
• placing order on selected items
• checking out

process for receiving payment

• Paying for goods that are Pay before delivery
• Cancellation of order incase order was not fulfilled