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Which one of the following techniques will help management trace customer complaints directly to the process involved? Select one: a. quality circles b. quality engineering c. c…

Which one of the following techniques will help management trace customer complaints directly to the process involved? Select one: a. quality circles b. quality engineering c. c…
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1 vote
Which one of the following techniques will help management trace customer complaints directly to the process involved?

Select one:
a. quality circles
b. quality engineering
c. cause-and-effect diagram
d. specification management

User Marionebl
by
7.5k points

1 Answer

5 votes

Answer:

C. Cause and effect diagram

Step-by-step explanation:

User Jamezor
by
8.7k points
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