155k views
4 votes
Malcolm's Chromebook is not charging the battery. Before opening Malcolm's new chromebook, what should you do. Check all that apply

1. Read the entire user's manual
2. Advise Malcolm that opening the computer will void the warranty
3. Check to see if Malcolm has any data that should be backed up
4. Confirm you have the right replacement part on hand

1 Answer

3 votes

Before opening Malcolm's Chromebook to address the battery issue, read the user's manual, inform Malcolm about warranty implications, back up any essential data and ensure you have the correct replacement part to ensure a smooth and successful battery replacement process.

1. Read the entire user's manual: Familiarize yourself with the user's manual to understand the Chromebook's specifications, features and any specific instructions related to battery replacement. This will help you navigate the process efficiently and safely.

2. Advise Malcolm that opening the computer will void the warranty: It's crucial to inform Malcolm about the potential consequences of opening the Chromebook, such as voiding the warranty. This way, he can make an informed decision and weigh the benefits against the risks before proceeding.

3. Check to see if Malcolm has any data that should be backed up: Before any hardware replacement, it is advisable to back up any important data or files on Malcolm's Chromebook. This precaution ensures that no data is lost during the battery replacement process.

4. Confirm you have the right replacement part on hand: To avoid unnecessary delays and complications, make sure you have the correct replacement battery for the Chromebook model. This will streamline the repair process and prevent any inconveniences.

Therefore, all the options are correct.

User Meadow
by
7.4k points