Step-by-step explanation:
1. Check the Network Settings: Make sure the network settings are properly configured. Check the router and make sure it is connected to the internet.
2. Reboot the Computer: Try rebooting the computer and see if the problem is resolved.
3. Reset the Network Settings: Try resetting the network settings to their defaults.
4. Update the Network Drivers: Make sure the network drivers are up to date.
5. Run Network Troubleshooter: Run the Windows Network Troubleshooter to identify and fix any issues with the network connection.
6. Contact Your Internet Service Provider: If all of the above steps fail, contact your Internet Service Provider and ask them to check the connection.