The intersection of Continuous Improvement and Employee Involvement in the integrative view of TQM requires:
A. that the employees are actually empowered to do their jobs and given autonomy in decision making.
Continuous improvement involves the ongoing effort to improve processes, products, and services. Employee involvement is critical to this effort as employees have valuable insights into the processes they work with and are in a position to identify areas for improvement. To effectively involve employees in continuous improvement efforts, it is essential that they are empowered to make decisions and given autonomy in their work. This requires a culture of trust and respect, where employees are encouraged to share their ideas and take ownership of the process improvements.