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Shelley has been struggling with one of her vendors and dealing with a significant amount of miscommunication. What is most likely the root cause of the miscommunication between Shelley and this vendor?

1 Answer

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Final answer:

When imperfect information exists, it can be difficult for a buyer and seller to agree on a price. Sellers can reassure buyers by providing detailed information, warranties, customer reviews, certifications, and return policies.

Step-by-step explanation:

When imperfect information exists, it can be difficult for a buyer and seller to agree on a price because they may have different understandings or expectations about the qualities or value of the goods being sold. The lack of complete and accurate information can lead to miscommunication and disagreements. For example, if the buyer is uncertain about the quality or condition of the product, they may be hesitant to pay a higher price, while the seller might believe the product is worth more based on their own information.

Some ways a seller of goods might reassure a buyer faced with imperfect information include:

  • Providing detailed product descriptions and specifications
  • Offering warranties or guarantees
  • Providing customer reviews or testimonials
  • Providing certifications or third-party evaluations
  • Offering return or exchange policies

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