Question

In the book, Managing Packaged Tourism, Eric Laws writes that managers have which of the following interrelated goals?

Customer satisfaction

Achieving customer satisfaction

Staff satisfaction

All of the above

Answer 1

Achieving customer satisfaction, staff satisfaction, and all of the above are interrelated goals for managers in the book Managing Packaged Tourism by Eric Laws. These goals are important for the success and longevity of a business in the tourism industry as they all contribute to creating a positive experience for customers and employees. Achieving customer satisfaction is essential for maintaining and attracting new customers, while ensuring staff satisfaction helps to create a positive work environment, leading to better performance and increased customer satisfaction.

Step-by-step explanation:

just tell me if you confuse

ALLEN