Answer: Dear [Shop Owner's Name],
I hope this letter finds you well. I am writing to you today to express my disappointment with an electronic calculator that I recently purchased from your store. I was extremely excited to get my hands on this new calculator, as I needed it for a major project at work. However, to my surprise and frustration, when I got home and started using the calculator, I discovered that it was not working properly.
Upon further inspection, I noticed that the calculator was not displaying the correct answers and was not functioning as it should. This was a major setback for me, as I needed the calculator to complete my project on time and to a high standard. I was relying on this calculator to help me with my work, and I am extremely disappointed that it has not lived up to my expectations.
In light of this situation, I kindly request that you replace the faulty calculator with a new one that is functioning correctly. I am willing to return the faulty calculator to your store and exchange it for a new one. I am confident that with your assistance, I will be able to complete my project without any further difficulties.
I have always valued the quality of products and services that your store offers, and I am hopeful that you will be able to resolve this issue for me in a timely and satisfactory manner. I am looking forward to hearing back from you soon and to receive a replacement calculator that will meet my needs and expectations.
Thank you for your time and attention to this matter. I look forward to your positive response.
Sincerely,
[Your Name]
Step-by-step explanation: