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Curriculum

Customer Service Final Quiz
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Welcome to the Final Quiz for the Customer Service Course!
O This Questic
Now you will have a chance to demonstrate what you have learned about customer service
and the skills needed to be successful in providing effective customer service.
When you finish the quiz, you will be able to see your score.

1 Answer

4 votes

Answer: Important customer service skills include: Active listening, Adaptability, Attention to detail Collaboration, Conflict Resolution, Creativity, Decision-making, Effective communication, Emotional intelligence, Empathy, Friendliness, and Negotiation skills. Make sure to try your best and if you need help post the question

Step-by-step explanation:

Hope THIS HELPED!!

User Asim Shahzad
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